"I am an administrative assistant rather than a sales rep. However, I support about 45 reps and 6 managers.
• I get a lot of e-mails each day and manage a lot of lists and attachments. I save so much in my outlook folders and you’d probably die to see how big they are. I plan on working to reduce what is in there now and plan on not putting anything new in there.
• I allow myself too many interruptions especially when that pop up tells me I have a new e-mail. I am known for answering immediately and I see now that I need to change that so I do not spend that 3-5 minutes to re-focus myself on whatever I was doing prior to the interruption.
There is so much more I got out of this class but those are the two big ones that will help me. (Along with using the to-do list which I have never done!)
Thank you so very much for doing this!!"